We understand the need for protecting a user’s privacy. Therefore, we adhere to the highest standards of securing all transactions and customer information privacy. Please read below about our data/information collection and sharing practices.
Information about LFG Cares
Collection of Personal and Other Information
When a User comes to our Website and intently fills up the form to share details of his/ her health conditions, we store the information safely to ensure an efficient, smooth and personalized experience.
In general, you can browse the website without telling us who you are or revealing any personal information about yourself.
Once you give us your personal information, you are not anonymous to us anymore. We will protect the data provided. Wherever applicable, we indicate which fields are required to be filled and which ones are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the website.
We process your personal information for a number of legitimate interests, including providing you with services, administering our relationship with you, for marketing and service/product improvement purposes and in order to exercise our rights or handle claims.
We may automatically track certain information about you based upon User behavior. We use this information to do internal research on our Users’ demographics and interests to better understand, protect and serve our Users. This information is compiled and analyzed on an aggregate basis. We use data collection devices such as ‘cookies’ on certain pages of the Website to help analyze our web page flow, measure page effectiveness, and promote trust and safety.
During a transaction, we collect some additional information- such as a billing address, a credit/debit card number, and a credit/debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. If you send us details of personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.
We use your personal information to send you marketing by post, telephone, social media platforms, email, SMS, application notifications and silent notifications to track installation status of the application. We may also use your personal information to carry out online paid marketing activities in the nature of retargeting.
We also use technology to help us understand your personal preferences and interests so that we can send recommendations and marketing communications that are likely to be of more interest to you. Using technology in this way is sometimes known as profiling.
If you wish to unsubscribe from emails sent by us, you can do so at any time by clicking on the “unsubscribe” link that appears in all emails and by adjusting the settings on your device to turn off notifications from our app. Otherwise, you can always contact us at email@example.com to update your contact preferences.
Sharing your information
We share your information within LFG Cares group and with other third party suppliers who help deliver products or services on our behalf, or who have partnered with us in connection with services or a relevant promotional offering, as well as other apps or websites that integrate with our API or services, or those with an API or service with which we integrate. We also share your information with third parties where we have a duty to or are permitted to disclose your personal information by law (e.g. law enforcement officials, government authorities, etc.) in accordance with the law.
We retain your personal information in accordance with LFG Cares’s records retention policies or any retention periods prescribed by law or recommended by regulators, industry bodies or associations. However, there may be circumstances that mean we must retain your personal information for longer
Your Consent or User Consent
Prominent Disclosure for App
LFG Cares app needs certain permissions to connect with our expert doctors. This will help us to serve you better. Please allow access for following permissions
Camera, Audio and Video
Files and media
Phone , Microphone